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"Because of the complexity of this customer support process we've actually removed the page and we will work with customers directly to make sure they have a smooth experience." It may be that the process was simply too difficult to explain - and would probably only have been used by a small percentage of the console's new userbase.That said, anyone who runs into difficulties now may be forced to go through Microsoft support channels to get the files they need, rather than simply obtain them from Microsoft's server.The console will emit two power-up tones after 10-15 seconds, at which point owners can release the two buttons and wait for the system to automatically restart, completing the update process.Microsoft says the button combination forces the console to search for a USB drive update, which isn't the default chain of operations when the Xbox One normally boots up.The files which users could download to do so have also been pulled."The site was not an alternative way to take the Day One update and customers still need to connect to Xbox Live for the update," a spokesperson said.
The process is listed on Microsoft's support page as an "emergency offline update" procedure, and boils down to a few simple steps.UPDATE: Microsoft has removed its instructions for updating Xbox One without connecting it to the internet.